Safety & Trust Policy

NannyLy helps families and childcare candidates discover and connect with one another.

We believe informed decisions, clear expectations, respectful communication, and accessible reporting mechanisms are important parts of a safer childcare marketplace.

NannyLy does not employ or supervise babysitters and does not guarantee the safety or outcome of any independently arranged engagement.

Before engaging a babysitter or nanny, families should consider taking the following steps:

• Review the candidate's profile and experience.
• Conduct an interview.
• Ask about relevant childcare experience and qualifications.
• Contact references directly where appropriate.
• Confirm identity through lawful and appropriate means.
• Discuss emergency procedures and relevant care instructions.
• Agree on working hours, duties, compensation, and expectations.
• Consider an introductory meeting while a parent or guardian is present.

Families should make their own assessment of whether a candidate is suitable for their children.

Candidates should:

• Describe their experience and qualifications accurately.
• Ask questions about the children's needs and the expected responsibilities.
• Confirm working arrangements directly with the family.
• Request relevant emergency contact information before beginning care.
• Communicate any limitations on their experience or capabilities.
• Respect the privacy and dignity of children and families.
• Follow applicable laws and agreed safety instructions.

Candidates should not accept responsibilities they cannot safely or lawfully perform.

NannyLy may provide certain account or identity-verification features.

Each feature will be described according to the actual check performed.

Unless expressly stated otherwise, NannyLy does not guarantee that users have undergone criminal-record checks, professional certification, in-person interviews, or comprehensive background screening.

Users should not interpret the existence of a profile as a safety certification or endorsement.

For additional details, see our Verification & Screening Policy.

Families should avoid sharing unnecessary identifying information about children in publicly visible profiles.

Sensitive information, including medical details, precise home addresses, and private photographs, should be shared only when necessary, appropriately authorized, and through a suitable secure method.

Babysitters must not publish or share photographs, recordings, or personal information about children without the necessary authorization and lawful basis.

NannyLy prohibits:

• Child abuse, exploitation, or grooming.
• Violence or credible threats.
• Sexual harassment.
• Stalking or intimidation.
• Fraud and impersonation.
• Unlawful discrimination.
• Unauthorized disclosure of children's private information.
• Retaliation against users who raise good-faith safety concerns.

Users may report suspected misconduct, unsafe behavior, fraud, or other serious concerns through the Report option on a profile or photo, through in-app Support, or by email at arbiv.shani@gmail.com.

Reports should include relevant details and supporting information where available.

We may review reports, request further information, restrict accounts, remove content, or take other appropriate measures in accordance with applicable law and our policies.

We may cooperate with competent authorities where required or appropriate.

NannyLy is not an emergency response service.

If a child or another person is in immediate danger, contact the appropriate emergency services immediately.

Users should also report suspected abuse to the relevant authorities where required by law.

Do not wait for a response from NannyLy before seeking emergency assistance.

No verification process, profile, rating, reference, or safety recommendation can eliminate all risks associated with childcare.

Families and candidates should independently evaluate the information available to them and exercise appropriate care.

Nothing in this policy excludes legal responsibilities that cannot lawfully be excluded.

Safety concerns:

arbiv.shani@gmail.com

General support:

arbiv.shani@gmail.com